Case study

I Am 988

MN Department of Health//2026//Advocacy
MN Department of Health
Production//The Off-Roster//Photo//Post-Production//Animation//Talent Managment//Production//The Off-Roster//Photo//Post-Production//Animation//Talent Managment//
The breakdown

988 is the nation's crisis line — call, text, or chat, and a real person picks up. In an era of slashed budgets and over looked social programs, the Minnesota Department of Health needed fresh creative to connect Minnesotans with the real specialists.

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Bryan // 06sec

The brief

Friends & Neighbors won the MN Dept. of Health's 988 account with a video CR helped concept, shoot, and cut for their pitch. They brought us back to make the real thing: MDH's first large-scale statewide push for the 988 Suicide & Crisis Lifeline, after years of keeping promotion deliberately quiet while the state's call centers built enough capacity to answer.

What the work had to do:

  • Make 988 feel like a movement people were already part of, not the health dept. announcing a phone number.
  • Manage sensitive safe messaging conversations and deliverable guidelines.
  • Cover broadcast, CTV, paid and organic social, radio, print and OOH out of one production budget.
  • Fit fifteen subjects into a single production day ensuring enough time for wardrobe, hair, makeup, stills and interview capture.
988 intro animation
988 outro animation
988 outro animation
The bet

F&N wanted the faces of the campaign to be actual 988 specialists and real 988 advocates. So we built the day around protecting people rather than directing them. We ran parallel motion and stills setups and separated talent in 30-minute intervals. Our director, McKade, opted to use the Eyedirect rig to ensure talent could hold the lens while looking a real person in the eye. He also insisted on essential crew only in the interview studio. And before any of that, the whole crew sat through MDH's safe messaging training, the same one they ask of every partner who touches this type of work.

The payoff

100+ deliverables across the campaign from a single shoot day. A year after the initial launch MDH decided to extend the campaign beyond its initial two year run and distribute the creative assets to other 988 departments nationwide.

“Current Resident is the real deal at every level, with the expertise, leadership, creative savvy and above-and-beyond humanity. More than a vendor, a true partner.”

— Scott Muskin, Creative Director, Friends & Neighbors

Is this you?

You’re…

  • A small agency concepting on a new biz pitch and could use some production thinking before the work is sold through
  • A comms or brand team trying to make a critical public health message feel human, not institutional
  • Working toward a hard traffic date with one idea that needs to carry across broadcast, digital, and out-of-home

You need…

  • A production partner who can get involved early, pressure-test the idea, and help figure out how to make it
  • Creative that handles sensitive subject matter with care without fading into the background
  • A campaign idea with enough legs to work across the entire media plan

Sound familiar? Let's talk.

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Made by Good People

Crew

Director
Mckade Riedman
EP
Patrick Shelton
Line Producer
Tanya Silver
DP
Kellen Witschen
1st AC
Brian Suerth
Wardrobe Stylist
Cindy Warner
Wardrobe Asst.
Leonardo Guarin
Hair / Makeup
Ashlee Ellert Fearing
Gaffer
Justin Meredith
Swing
Mario Howard
Photographer
Chris McDuffie
Sound Mixer
Nick Leisenheimer
PA
Thomas Leon
PA
Amy Banken
PA
Ritchie Sturm
Head of Post
Chaddix Malchow
Editor
Chaddix Malchow
Editor
Mckade Riedman
EP Animation
Michael Van Swearingen
Animator
Peter Steineck
Motion Graphics Asst.
Pete Stude
Colorist
Chaddix Malchow
Sound Design & Mix
Connor McLevish
988 Specialist
Bryan Vasquez
988 Specialist
Rob Nicholson
988 Specialist
Parker Roth
988 Specialist
Liz Garrido
988 Specialist
Darin Wait
988 Specialist
Jonathan Richards
Talent
Tammy Brice
Talent
Danah Cleaton
Talent
Jack Bennett
Talent
T​ou Yang
Talent
Nola McErlane
Talent
​Mina Lavalier
Talent
Hector Torres
VO Talent
Ashante Timoll

Vendors

Casting
JR Casting
Voice Casting
Voices.com
Talent Agency
Agency Models And Talent
Talent Agency
Meredith Agency
Talent Agency
Caryn Models
Animation Studio
Modular Studios
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